Get in Touch With Us

Got a question about a listing on this site, spotted something that needs updating, or want to flag an issue with one of the casinos or free spins offers we cover? This page explains the best way to get in touch and what happens once you do.

How to Reach Us

Email is the most reliable way to contact us. We read every message that comes in and aim to reply within two working days. Send your enquiry to [email protected] and let us know briefly what it's about — this helps us route it to the right person and get back to you sooner.

What We Can Help With

We cover casinos not on GamStop, free spins offers, payment methods, and how these sites compare to UK Gambling Commission licensed operators. Common reasons readers write in include:

• Questions about a specific casino — if you want more detail on a brand featured on our trusted non GamStop casinos page, or on how a welcome offer or free spins package actually works, ask away.
• Corrections — bonus terms, welcome offers and free spins packages change often. If something looks out of date, tell us and we'll look into it.
• Content suggestions — if there's a topic around casinos not on GamStop, payment options, or game selection you'd like us to cover in more depth, we're open to hearing it.
• Partnership or editorial enquiries — if you represent an operator or affiliate programme and want to discuss coverage, introduce yourself and explain what you have in mind. Note that any commercial relationship never decides how a site is ranked or reviewed.
• Support and self-exclusion queries — if you or someone close to you wants information on managing gambling activity, including how self-exclusion tools work outside of the standard scheme, mention this in your message and we'll point you towards appropriate resources.

What to Expect Once You Write In

Every message is reviewed by a real person on our team — we don't rely on automated replies to stand in for an actual answer. Our usual target is a response within two working days, though this can occasionally stretch during busier periods. If your question relates to a specific offer's terms, such as wagering requirements or minimum deposits on a free spins package, we'll do our best to check the detail before replying rather than guessing.

Keeping Our Reviews Accurate

Our comparisons and ratings of casinos not on GamStop are built from published terms, site research and ongoing checks — reader feedback is a genuine part of keeping that accurate. If something on the site has misled you, or a bonus didn't match what was advertised, we want to hear the specifics so we can review it. All readers using this site should be 18 or over, and we'd rather correct a mistake quickly than leave it standing.

Thanks for taking the time to reach out. Whether it's a quick query or a longer piece of feedback, we look forward to reading it.